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Workflow Process Assessment & Analysis

imageWhen there is no process documentation and written standards within a workplace there is confusion, variations in quality and output suffers. Training becomes difficult and higher rates of employee turnover become the norm. Deadlines cease to be met, customer complaints outnumber new purchase orders, yields fall and scrap rates soar. Employee accidents and equipment damage rise at an alarming pace. The process is now out of control and your supervision is in turmoil. The reason is usually not mis-management, just good old fashioned growth.

Indigo has the expertise to “re-set” the process. We document the current processes and set the scale to ground zero. Then through a systematic analytical approach we streamline the process, modify the procedures, train the employees and give your supervision and management a documented manageable process. Your company benefits through customer retention and higher profits.